21CK Digital Solutions

Intelligent Business

Operations Solutions

Explore AI-powered operational solutions designed to improve customer service, hospitality operations, procurement workflows, travel coordination, and organizational efficiency through smarter digital processes.

Featured Solutions

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Guest Request & Internal Operations System

DESCRIPTION

AI-powered request management solution that helps hospitality teams handle guest requests, internal operations, task routing, and service tracking through a centralized workflow.

DELIVERABLES

AI request routing, SLA tracking,
operational dashboards

INDUSTRY

Hospitality

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Customer Support Desk

DESCRIPTION

Centralized ticketing and request management solution that helps teams manage customer inquiries, complaints, service requests, and internal follow-ups with structured workflows.

DELIVERABLES

Ticketing workflows, SLA monitoring, reporting

INDUSTRY

Customer Service

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Smart Procurement Hub

DESCRIPTION

Digital procurement solution that manages purchase requests, supplier quotations, approvals, vendor evaluations, and procurement tracking through transparent workflows.

DELIVERABLES

Procurement workflows, vendor tracking, approvals

INDUSTRY

Procurement & Finance

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Travel & Visa Operations Service

DESCRIPTION

Operational management service that helps travel companies organize visa requests, booking coordination, document tracking, and partner follow-ups efficiently.

DELIVERABLES

Visa tracking, booking coordination, task management

INDUSTRY

Travel & Tourism

Contact

Let’s Build
Digital Capability

Email Address

ahmed.ali@21ck-it.com

Phone Number

+966 11 276 0990

Location

Olaya District, Riyadh 12211,
Saudi Arabia

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Guest Request & Internal Operations System

Customer Support Desk

Smart Procurement Hub

Travel & Visa Operations Service

Send your inquiry

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